Pomavo

Templates

Define the shape of your tickets with custom templates, including fields, screens, sequences, and visual identity.

Overview

Templates are the foundation of Pomavo's ticket system. Each template defines a ticket type, like Bug Report, Task, Epic, or User Story, with its own set of fields, screen layout, sequence numbering, and visual identity.

Templates define each ticket type in your organization.

Why Templates?

Unlike tools that force you into a rigid structure, Pomavo lets you define exactly what data matters for each type of work. A bug report needs reproduction steps and severity. A feature request needs business value and target release. Templates let you model these differences.

Key Concepts

  • Fields: The individual data points on a ticket, such as text, select, date, or user fields
  • Screens: How fields are arranged and grouped in the ticket view
  • Sequence Config: Automatic numbering rules, such as BUG-00001 or TASK-00123
  • Icon & Color: Visual identity for quick recognition in lists and boards

Getting Started

Create your first template from the Organization Settings page. You can start from scratch or use one of the built-in presets.

Each template comes with sensible defaults that you can customize as your workflow evolves.

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