Create Ticket
Create a new ticket from a template with optional field values and initial state.
Creates a new ticket from a template, with optional field values and an initial state.
Inputs
- Templaterequired — Template. Provides the ticket template to create from. The executor resolves the template id from this object and fails if the template is missing or cannot be loaded.
- Fields — List<Field Value>. Supplies template field values to seed the new ticket. Each item is expected to contain a field reference and a value, and only resolvable field ids are sent to the create request.
- Initial State — State. Sets the initial workflow state for the new ticket. If present, the executor creates the ticket with that state; otherwise it uses the template's default creation path.
Outputs
- Signal — Boolean. Indicates the ticket was created successfully. This is the action's success gate for downstream execution.
- Ticket — Ticket. Returns the created ticket details. The node only loads and projects this output when it is requested, so it can be used by later nodes without re-querying the ticket.
Example use cases
Spawn subtasks
On a parent ticket, create a checklist of child tickets from a template and link them with Add Link.
Seed fields
Combine a Field and a Value with Field Value, feed the pair into Fields, and set the new ticket up ready to work.