Attachment Deleted

Fires when an attachment is removed from a ticket.

Fires when an attachment is removed from a ticket.

Inputs

This node has no inputs.

Outputs

  • TicketTicket. Carries the ticket that lost the attachment, or the resolved ticket record when that output is requested. It identifies the ticket the deleted file belonged to.
  • FilenameString. Carries the removed attachment file name from the event. It comes from the delete payload and is the best identifier for the removed file.
  • Content TypeString. Carries the attachment MIME type from the event. The value comes from the deleted attachment payload and may be null if the source event did not provide it.
  • UserUser. Carries the user who removed the attachment when that output is requested. The executor resolves the user if possible and otherwise returns the raw user id.

Example use cases

Track removals

Comment when an attachment is deleted so the ticket history stays auditable.

See also