Comment Updated

Fires when a comment is updated on a ticket.

Fires when a comment is edited, exposing both the old and new content.

Inputs

This node has no inputs.

Outputs

  • TicketTicket. Carries the ticket whose comment changed, or the resolved ticket record when that output is requested. It is resolved from the ticket sequence in the event payload.
  • CommentComment. Carries the updated comment with its id, plain-text content, author, and created time when requested. The executor builds this object only when the comment output is actually needed.
  • Old ContentString. Carries the previous comment content as plain text when the event includes it. If the old content is absent, this output stays null.

Example use cases

Audit edits

Record the Old Content and New Content so a sensitive comment thread stays traceable.

See also